Job title: Remote Appointment Booker
Posting date: 16 January 2025
Hours: Full time
Location: Nottinghamshire, NG9
Company:MSS Group
Job details
Posting date: 16 January 2025
Hours: Full time
Closing date: 13 February 2025
Location: Nottinghamshire, NG9
Company: MSS Group
Job type:Permanent
Job reference: ORG2925-GF1228037ChiRAB
*Summary*
Job Title: Remote Appointment Booker
Location: Nottingham Based (Fully Remote Working)
Type: Flexible, Non-Contract Role
Compensation: £3.45 per booking
*About the Role* :
Are you looking for a flexible role that fits around your schedule? Do you have a knack for customer service and enjoy working at a fast pace? We’re hiring Remote Appointment Bookers to join our team and help schedule appointments for our surveyors. This role is ideal for those seeking additional income without the commitment of fixed hours or contracts.
*What You’ll Do:*
_Outbound Calling_ : Make outbound calls to book appointments for surveyors using our simple booking system
_Schedule Management_ : Coordinate appointments by offering non-optional timeslots to customers, ensuring maximum efficiency
Stakeholder Liaison :
Communicate with applicants, vendors, estate agents, landlords, and tenants to secure appointments
Follow-Ups:
Conduct follow-up calls as needed, effectively managing customer expectations
Issue Escalation:
Identify and escalate priority issues when necessary
*What We’re Looking For*
•People Person:You enjoy interacting with people over the phone and have a friendly, persuasive approach
•Detail-Oriented:Strong attention to detail is essential for managing bookings accurately.
•Customer Service Skills:Excellent customer service and negotiation skills are a must. You can persuade stakeholders to accept available appointment slots
•Flexible Availability:Able to work variable hours, including evenings and weekends, at short notice
•Tech-Savvy:Good data entry and typing skills for efficient use of our booking system
What We Offer
°Flexible Hours: No set shifts or minimum hours—log in anytime between 8am and 8pm, and choose the cases you want to work on
°Initial Training: Comprehensive training provided (2–3 days) with follow-up sessions for updates.
°Additional Income:Earn £3.45 per appointment booked, with a monthly target to aim for
If you’re looking for a role that offers flexibility, independence, and the opportunity to work from home, we’d love to hear from you! Apply today to join our team as a Remote Appointment Booker.
Interested ,Apply Here